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A Disclosure Case from Dr. Steve Kraman
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For Public - Selecting a Doctor or Nursing Home
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For Clinicians -- disclosure and new patients.
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Sorry Works! Blog
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Booklet For Patients/Families
Why a Crisis Hotline for Patients and Families?
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Home
About
Our Approach
Board of Directors
Founder
History and Mission
Stories
Surgical Fire Case
MedStar’s Disclosure and Apology Program
Neurosurgeon Laments
Medical Student Apologizes
Physician Lied During Med-Mal Trial
Hawaii Medical Center Apologizes
Microsoft Designer Paralyzed
Hospital Encourages Mom to Tell Story
A Disclosure Case from Dr. Steve Kraman
Oregon Hospital Admits Fault
Hospital CEO Apologizes
Babies Mixed Up
RN Daughter Develops Video
Wrong Rib Removed at Yale
Services & Products
Sorry Works! Store
Presentations
Disclosure Training
Online Disclosure Training
Litigation & Risk Consulting
Reviewing Hospitals for Disclosure and Apology
Free Just-in-Tips Disclosure Tips
Resources
Don't Gag Me
Empathy Vs Apology
For Public - Selecting a Doctor or Nursing Home
For Public - what to do when something goes wrong?
For Clinicians -- disclosure and new patients.
For Clinicians -- Just in Time Disclosure Tips
For Clinicians -- That First Job & Disclosure, Apology
For Clinicians -- Selling Your Practice and Disclosure, Apology
Nurses & Other Front Line Staff
Videos
Sorry Works! Blog
Patient/Family Crisis Hotline
Crisis Hotline Contact
Booklet For Patients/Families
Why a Crisis Hotline for Patients and Families?
Donate to Support Hotline
Research
Build a Disclosure Program
Donate
0
Sign In
My Account
Sorry Works! Blog
Making Disclosure A Reality For Healthcare Organizations
Archive
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2011
47
AMA News: Disclosure Can Lower Lawsuits...
General
Admin
July 13, 2011
Comment
Five-Star: Doctors Showing Compassion
General
Admin
July 13, 2011
Comment
"Sorry" Leads to Lawsuits?
General
Admin
July 13, 2011
Comment
New Report on Disclosure & Apology
General
Admin
July 13, 2011
Comment
Validate Complaint Before Responding...
General
Admin
July 13, 2011
Comment
Five-Star: That TV In Your Waiting Room...
General
Admin
July 13, 2011
Comment
Five-Star Tip: Phone Call Before Surgery...
General
Admin
July 13, 2011
Comment
Question from the Road: Five-Star and Anonymous Docs?
General
Admin
July 13, 2011
Comment
Modern Healthcare: Disclosure Not For Everyone?
General
Admin
July 13, 2011
Comment
Questions from the Road: Premature Apology?
General
Admin
July 13, 2011
Comment
Question from the Road: Investigation?
General
Admin
July 13, 2011
Comment
Question from the Road: Nurse Says Error
General
Admin
July 13, 2011
Comment
Summary of Post-Event Communication = Leadership
General
Admin
July 13, 2011
Comment
Better Patient Accountability Documents?
General
James Harper
March 10, 2011
Disclosure Trumps NPDB
General
James Harper
March 7, 2011
Hospitals and Disaster Plans
General
James Harper
March 3, 2011
Doctors Admitting Mistakes Reduce Liability Claims….
General
James Harper
March 2, 2011
When Empathizing, Take A Witness…
General
James Harper
February 23, 2011
Additional money for Disclosure Pilot Programs & Studies
General
James Harper
February 18, 2011
Banker Teaches Docs About Apology
General
James Harper
February 17, 2011
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