Online Disclosure/CRP Training Programs for Front-Line Clinicians and Leadership in acute and LTC Organizations

Sorry Works! training presentations have been recorded and are now available as online training courses via subscription for your organization.  These 90-minute online courses cover everything that frontline physicians, nurses, physician assistants, and nursing home administrators and staff need to know about disclosure/CRP programs.  We also offer a course for Veterinarians.  

Clinical professionals are taught how to empathize and stay connected post-event without prematurely admitting fault.  This online content provides everything that front-line staff and leadership need to learn about disclosure and communication and resolution programs, or CRP.  We provide several case-examples, go into depth with empathic post-event communications, including delivering bad news over the phone, review common questions, and show how disclosure/CRP can lead to resolution of claims, especially with crippling or fatal medical errors.   

You can use these videos to train or refresh your staff on disclosure/CRP principles, and also introduce the topics to all of your new hires. Also, every subscription provides a license for the disclosure tips video, which your organization can use as a just-in-time tool for your front-line staff faced with difficult conversations.

Monthly or yearly subscriptions allow you to use the videos for as many professionals as you wish in your organization.  Yearly subscriptions earn a $200 discount.  If you have further questions, please contact us at 618-559-8168 or doug@sorryworks.net.   Links to begin your subscription are directly below.