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Surgical Fire Case
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Hawaii Medical Center Apologizes
Microsoft Designer Paralyzed
Hospital Encourages Mom to Tell Story
A Disclosure Case from Dr. Steve Kraman
Oregon Hospital Admits Fault
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Wrong Rib Removed at Yale
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Home
About
Our Approach
Founder
History and Mission
Stories
Surgical Fire Case
MedStar’s Disclosure and Apology Program
Neurosurgeon Laments
Medical Student Apologizes
Physician Lied During Med-Mal Trial
Hawaii Medical Center Apologizes
Microsoft Designer Paralyzed
Hospital Encourages Mom to Tell Story
A Disclosure Case from Dr. Steve Kraman
Oregon Hospital Admits Fault
Hospital CEO Apologizes
Babies Mixed Up
RN Daughter Develops Video
Wrong Rib Removed at Yale
Services & Products
Sorry Works! Store
Presentations
Disclosure Training
Online Disclosure Training
Litigation & Risk Consulting
Reviewing Hospitals for Disclosure and Apology
Free Just-in-Tips Disclosure Tips
Resources
Don't Gag Me
Empathy Vs Apology
For Public - Selecting a Doctor or Nursing Home
For Public - what to do when something goes wrong?
For Clinicians -- disclosure and new patients.
For Clinicians -- Just in Time Disclosure Tips
For Clinicians -- That First Job & Disclosure, Apology
For Clinicians -- Selling Your Practice and Disclosure, Apology
Nurses & Other Front Line Staff
Videos
Sorry Works! Blog
Patient/Family Crisis Hotline
Crisis Hotline Contact
Booklet For Patients/Families
Why a Crisis Hotline for Patients and Families?
Donate to Support Hotline
Research
Build a Disclosure Program
Donate
0
Sign In
My Account
Sorry Works! Blog
Making Disclosure A Reality For Healthcare Organizations
Archive
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2011
47
Challenge: Talk About the Patient You Killed....
General
Admin
October 14, 2011
Comment
Question from Road: Empathy Misunderstood?
General
Admin
October 14, 2011
Comment
PROBLEM FROM THE ROAD: SORRY, NOTHING HAPPENED...
General
Admin
October 14, 2011
Comment
DOC APOLOGIZES, LOSES $3M LAWSUIT WITH APOLOGY LAW?
General
Admin
August 19, 2011
Comment
Billable Hours vs. Disclosure...
General
Admin
August 10, 2011
Comment
Question from Road: Burned by Apology?
General
Admin
July 27, 2011
Comment
Question from Road: Can't Get Disclosure Program, Now What?
General
Admin
July 22, 2011
Comment
Apology Laws a Distraction
General
Admin
July 15, 2011
Comment
Five-Star: Clinician and Organizational Attitudes...
General
Admin
July 13, 2011
Comment
Compensation Following Apology: IHI White Paper
General
Admin
July 13, 2011
Comment
Nurse Suicide Ups Need for Disclosure Programs...
General
Admin
July 13, 2011
Comment
Study: Behind-The-Scenes Docs & Disclosure...
General
Admin
July 13, 2011
Comment
Five-Star Assessment: Your Bathrooms...
General
Admin
July 13, 2011
Comment
Question from the Road: Boss Says "NO" to Disclosure?
General
Admin
July 13, 2011
Comment
AMA News: Disclosure Can Lower Lawsuits...
General
Admin
July 13, 2011
Comment
Five-Star: Doctors Showing Compassion
General
Admin
July 13, 2011
Comment
"Sorry" Leads to Lawsuits?
General
Admin
July 13, 2011
Comment
New Report on Disclosure & Apology
General
Admin
July 13, 2011
Comment
Validate Complaint Before Responding...
General
Admin
July 13, 2011
Comment
Five-Star: That TV In Your Waiting Room...
General
Admin
July 13, 2011
Comment
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