Sorry Works!

Sorry Works! Blog

Making Disclosure A Reality For Healthcare Organizations 

"Pocket Notes" Teaches Disclosure to Front-Line Docs & Nurses

Happy New Year! To help your organization truly embrace disclosure this year, you need to train your front-line staff how to empathize and stay connected post-event without prematurely admitting fault.   Our newly released "Pocket Notes" can do the trick. 

Over the last four years Sorry Works! has sold thousands of copies of The Little Book of Empathy.....this short booklet is a great tool for disclosure team leaders, physician leaders, and nurse managers. Now we have developed "Pocket Notes" for front-line staff which summarizes the most critical details from the Little Book of Empathy.

In a few minutes, Pocket Notes will teach your docs and nurses the basics of empathizing and staying connected post-event without prematurely admitting fault. Small and economical, Pocket Notes is a must have for all of your front-line staff. Pocket Notes will raise disclosure awareness among your clinicians, and help them through difficult post-event discussions.

To order copies of Pocket Notes and also the Little Book of Empathy, visit this link.   Bulk pricing is available by calling 618-559-8168 or e-mailing   Lastly, Pocket Notes and the Little Book of Empathy make great gifts for the upcoming Doctors' Day and Nurses' Day.