Online Disclosure & Apology Training for Acute and LTC Professionals
Sorry Works! has developed online courses to help physicians, nurses, senior living/LTC professionals, and physician assistants stay connected with patients and families post-event. These two-hour online courses teach the fundamentals of empathy, customer service, and pro-active communications skills to save relationships -- and avoid litigation -- when something goes wrong. Numerous cases and scenarios are reviewed and extensive check lists and examples are provided...everything your front-line staff, managers, and leadership need to run towards problems (instead of running away).
The best part is these courses are economical...only $99 per month for your entire organization. You can have as many colleagues view the content as you wish; individual colleagues can also view the course multiple times for no additional cost. To learn more, click on this link. You can also call 618-559-8168 or e-mail doug@sorryworks.net for more information.
Sincerely,
- Doug
Doug Wojcieszak, MA, MS
Founder and President
Sorry Works!
618-559-8168
doug@sorryworks.net