Online Disclosure/CRP training courses for Acute and LTC organizations

Sorry Works! is proud to announce the launch of online disclosure/CRP training courses for acute and long-term care (LTC) organizations.  These 90-minute courses are appropriate for all front-line staff, managers, and leadership.  Moreover, your organization can subscribe on a monthly or annual (yearly) basis for these courses and share them with everyone in your building, including your new hires.  We have courses for physicians, nurses, physician assistants, and nursing home administrators and staff.  Here is link to learn more and subscribe.  

This online content provides everything that front-line staff and leadership need to learn about disclosure and communication and resolution programs, or CRP.  We provide several case-examples, go into depth with empathic post-event communications, including delivering bad news over the phone, review common questions, and show how disclosure/CRP can lead to resolution of claims, especially with crippling or fatal medical errors.  This a complete training program that is appropriate for all staff, and can also become part of your onboarding process.

Lastly, every subscription provides a license for the disclosure tips video, which your organization will can use as a just-in-time tool for your front-line staff faced with difficult conversations.  

Again, here is the link to subscribe.  For further questions, please call 618-559-8168 or email doug@sorryworks.net.

Sincerely,

- Doug

Doug Wojcieszak, MA, MS
President & Founder
Sorry Works! 
618-559-8168 (direct dial)
doug@sorryworks.net